![sso teamspirit sso teamspirit](https://i.ytimg.com/vi/Pul_LSTGPFI/hqdefault.jpg)
![sso teamspirit sso teamspirit](https://www.gluegent.com/common/images/service/workswith/bnr_moconavi.png)
Professional Training to learn new languages or other things: sponsor Joao FIGUEIROA The race-element of Solar Sport has major strategic importance.Isolation of employees living alone: sponsor Sonia MONTERO.Family counsel and day-to-day best practices sharing: Elisabeth DROUFFE.Medical remote assistance: sponsor Carla POLIDO.Psychological assistance: sponsor Carla POLIDO.Financial coaching: sponsor Guy MERCIER.We invited each manager to personally take the lead – and the sponsorship – of one key social initiative from the following: Let me tell you that without a great team spirit, workforce flexibility and agility in the Lisbon SSC, it would not have been possible.ĭuring the crisis we also developed a special social initiatives program called "Let's do it TOGETHER," aimed at helping our employees and their families to manage this exceptionally difficult situation. We were also quickly forced to implement new restrictions, such as partial layoffs, to adjust our SSC workforce to a 50% reduction of our business volume, and the equivalent for our cash costs. In parallel, we decided to focus on the people first, because we realized how challenging this new situation would be for each of them. This created major technical and organizational challenges to guarantee to our customers that 80% of our capacity and 100% of our productivity would remain available online (and it was a real challenge!). Starting on day one in March last year, we had to move 380 employees to work remotely, from home. With the COVID-19 major health – but also economic and financial – crisis, we learned how important it was for the EUROPCAR Shared Services Organization to rely on its human assets – their talents but also their flexibility, agility and above all their dedication and team spirit! This is a summary of a presentation given at Shared Services Digital Week Europe.